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Everyone knows that. The PlayStation Network and Qriocity services have been offline since Wednesday, April 20th, 2011 due to an external attack,
Sony Computer Entertainment's latest update says "
Originally posted by another user
We have a clear path to have PlayStation Network and Qriocity systems back online, and expect to restore some services within a week."
This means when PSN is back up, it may not be fully featured yet, so we'll have to wait and see what's left of it when it does become available again. Some people even fear the loss of trophy data, which would be devastating for the most dedicated PS3 gamers, so hopefully it didn't happen.
While this is all terrible news and we can't wait for PSN to be back online, there's something you should be even more worried about right now. The hackers managed to access everybody's user and personal information, as long as you had a PSN account anywhere in the world. That's a massive infiltration and could have grave consequences for many, from identity theft to further attacks via other services.
If you have a PlayStation Network account, keep this in mind:
This is what the hackers have for sure:
- Your PSN / Qriocity login
- Your PSN / Qriocity password
- Your PSN ID / name
- Your PSN password retrieval questions / answers
- Your Name and Last Name
- Your Date of Birth
- Your Full Personal Address
- Your E-mail Address
This is what the hackers may have (hasn't been confirmed yet):
- Your PSN Purchase History
- Your Billing Address
- Your CREDIT CARD number and expiration date (not the security code)
Keep This is mind, and folow these steps to mantain safety of your account/personal information
Are you using the same login / password for other online services / websites? It's time for you to change them all, and try to have different login / password for different things. Keep track of them in a smart way. Don't just leave a piece of paper with all that info laying around your house / wallet or create a random, unprotected document with all that sensitive info!
When PSN is back up, which should be within a week, make sure you change your login / password there too. You can do it via the PSN official website or from your PS3 / PSP.
If they confirm credit card information was stolen as well, you should
call your bank and have them cancel the affected credit card and reissue a new one. It'll be a hassle to update that info everywhere, but it's better than having someone try to purchase expensive things with it. If you can't wait till they confirm it, you may want to just do it now.
If you live in the U.S., call any of the credit bureaus and place a fraud alert in your name. That way it'd be more difficult for any offenders to obtain credit in your name, even if it slows down the process for you as well.
Learn more about Identity Theft for this and future ocassions.
Don't trust e-mails addressed to you that request information of any kind, even if they prove to have all your info and seem legit. If it's a company you recognize and you have your doubts, you should look up their official phone number on their official website / yellow pages and then call them. NEVER click on a link included in a questionable e-mail and give any kind of information. Sony is hard at work to bring their PSN / Qriocity services back online with stricter security measures from now on, to the point they're re-building part of their infrastructure from the ground up. Not worth taking such risk! Now, if you're worried about what other companies know about you, try to be more careful with the info you put out there. It's all safe until it isn't!
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