Originally posted by LagrueJ1991
I got my refund by sending them a message on facebook and then they asked me order number and it was refunded in minutes. Don't bother with their worthless support team, they will never answer you. And worse comes to worse, reverse your credit card charges on the grounds of fraud and false advertising.
Then again, they're probably reeling at the loss of sales and refunds. Their product is down the shitter. So they may ignore you on FB now as well for all I know.
EDIT: I just checked and they're still spamming their trash ads every 10 seconds so I'm sure somebody there will get back to you.
Thank you for your answer but I don’t do FB; never have and never will...
My transaction was made by Visa, makes it a little more complicated I guess. Whatever, I can take the loss but will never do business with them again. You just can’t trust them.