Originally posted by Petra
I’ll have to agree with snake141 on this one.
Totally lack of support; already back in the days of PS3 and with PS4 it’s still the same, at least I got it working with PS3 but never with PS4. Asked several times for a refund; of course no response whatsoever. Screw Xploder!
I got my refund by sending them a message on facebook and then they asked me order number and it was refunded in minutes. Don't bother with their worthless support team, they will never answer you. And worse comes to worse, reverse your credit card charges on the grounds of fraud and false advertising.
Then again, they're probably reeling at the loss of sales and refunds. Their product is down the shitter. So they may ignore you on FB now as well for all I know.
EDIT: I just checked and they're still spamming their trash ads every 10 seconds so I'm sure somebody there will get back to you.