THREAD: PS4 Error Code Database
  1. 05-12-2014, 01:28 PM
    #1
    Chris's Avatar
    Chris
    Former Staff
    Chris's Avatar
    Chris
    Former Staff
    5,448
    Posts
    41,445
    Reputation
    Nov 2011
    NextGenUpdate
    General Errors
    Spoiler:

    Spoiler:
    CE-32889-0 or CE-32928-4 - Download has canceled because the downloading of this content has previously been started and experienced an error.

    Spoiler:
    Step 1: Go to [Notifications] > [Downloads] and check the content is on the list. Delete the content from [Options], and retry downloading the content from the Library.

    Step 2: If you fail downloading the content again, back up the data using USB device or PS+ online storage, and then go to Safe Mode to try 「4.Rebuild Database]. You can find more information on Safe Mode here. After the Rebuild Database is finished, bring back the data and retry your download from the Library.

    Step 3: If the error occurs again, go to [Settings] > [Initialization] > [Initialize PS4] and try the PS4 initialization.


    CE-32883-4 - Internal error

    Spoiler:
    Turn off the PS4 and restart the system.


    CE-33179-3 - Application is not found.

    Spoiler:
    Retry after the installation is completed.
    Installation of Add-Ons fails until the installation of application installation is complete.


    CE-33991-5 - Connection error.

    Spoiler:
    Retry Internet Connection test.


    CE-34788-0 - This update file cannot be used. Connect a USB storage device that contains an update file for re-installation for version 1.50 or later.

    Spoiler:
    Delete the Update file from the USB storage device, and replace it with the update for re-installation.


    CE-34878-0 or CE-36329-3 - An error has occured with an application or system software.

    Spoiler:
    Step 1: Close the application, install the latest system software and game update, and restart the system.

    Step 2: If a PS Camera is connected to the system, remove it and reboot the system, then go to [Settings] > [User] > [Login Settings] and turn "Enable Face Recognition" OFF.

    Step 3: If the error occurs again, back up your saved data, and then go to [Settings] > [Initialization] and choose [Initialize PS4].


    CE-33743-0 or CE-33945-4 - Connection to server failed

    Spoiler:
    The PS4 was unable to connect to the server. Please try again later. Check status of PSN - [Only registered and activated users can see links. ]


    CE-30392-7 or CE-30608-7 - Hardware Error

    Spoiler:
    Your system likely needs to be serviced.


    CE-33992-6 - Internet connection test error

    Spoiler:
    Make sure you are signed in to PSN before you start the connection test. It's also possible that the PSN may be be undergoing maintenance.


    CE-30005-8 - Access to HDD or Blu-Ray failed

    Spoiler:
    Step 1: Eject the disc from the PS4 system, and check that the disc is not dirty or damaged. Then retry.

    Step 2: Back up the data using a USB device or PS+ online storage. Then, delete the application by pressing the Options button and choosing "Delete" from the content area. Reload the data from the USB or online storage.

    Step 3: If the error occurs again, please visit our Contact page to contact SCEA for additional technical support.


    CE-32947-5 - Could not download the file

    Spoiler:
    Step 1: Try the Internet connection test at [Settings] > [Network] > [Test Internet Connection]. Check that the internet status is valid.

    Step 2: Delete the content (if it is shown in content area), and try re-downloading the content from Library.

    Step 3: If the error occurs again, please visit our Contact page to contact SCEA for additional technical support.


    CE-32807-0 - License Error

    Spoiler:
    Step 1: If you have previously activated the system as your Primary PS4, go to [Settings] > [PSN] > [Activate as Your Primary PS4], deactivate, and then reactivate.

    Step 2: Go to [Settings] > [PSN] > [Restore Licenses],and choose the restore option.

    Step 3: If the error occurs again, please try again later.


    CE-34861-2 - Connection to server failed

    Spoiler:
    Step 1: If you have been able to connect to the Internet previously, PSN or the game's server may be temporarily unavailable. Please check the status of the game's server via its website.

    Step 2: If you have this error every time you try to connect to the Internet, check the SSL in your Internet environment and verify that SSL is available.


    CE-33983-6 or CE-33984-7 or CE-33985-8 or CE-33986-9 or CE-33987-0 or CE-33988-1 or CE-33989-2 or CE-33990-4 - Internet Connection test error

    Spoiler:
    Retry the Internet connection test. It's also possible that the PSN may be be undergoing maintenance.


    CE-34224-5 - System internal error

    Spoiler:
    Step 1: Back up your saved data using a USB device or PS+ online storage. Go to [Settings] > [Initialization] > [Initialize PS4] and try the PS4 initialization.

    Step 2: Restore your saved data.

    Step 3: If the error occurs again there may be an issue with the PS4's hard drive (HDD). If you have previously changed the HDD, use the other HDD.


    CE-35463-1 - The disc cannot be played

    Spoiler:
    Step 1: Copied media, CD's, and 3D Blu-Ray movies cannot be played. Please verify that the type of disc you're trying to play is support by the PS4.

    Step 2: Make sure the disc you're trying to play isn't dirty, scratched, or otherwise damaged.


    CE-30784-2 - PS4 failed to detect USB device

    Spoiler:
    Step 1: Verify that the USB device supports USB 2.0 or 3.0.

    Step 2: Ensure the device is properly inserted in the PS4, and then wait one minute before trying to access the device again.

    Step 3: Make sure there are not multiple partitions on the device.

    Step 4: Initialize the device on a PC if possible.


    CE-30012-6 - Internal Error

    Spoiler:
    Step 1: Update the PS4 system with the latest system software.

    Step 2: Clean disc to ensure the disc you're trying to play isn't dirty, scratched, or otherwise damaged.

    Step 3: Restart the PS4 system.


    CE-35230-3 - Network Error. Response speed from DNS server is likely delayed.

    Spoiler:
    Step 1: Go to [Settings] > [Network] > [Set Up Internet Connection] > [Custom] and change the DNS settings.



    External Errors
    Spoiler:

    E-8200002E - The credit card information is not valid

    Spoiler:
    Remove credit card from account, and then re-enter the credit card information.


    E-82000102 - Server returned "Unknown Error"

    Spoiler:
    Try again. If the error happens on PS Store, close the store and retry. If the error persists, exit store and Sign-out and Sign-in to PSN at [Settings] > [PSN].


    E-8200012F - Invalid voucher code

    Spoiler:
    Double check and re-enter the code exactly as written.


    E-8F000001 - Purchased Failed


    Spoiler:
    Purchase the game directly from the PS Store, not from inside the game demo.


    E-82F001F8 or E-800085D1 or E-82E101F6 - Connection to server failed

    Spoiler:
    The PS4 was unable to connect to the server. Please try again later.


    E-82000163 - The home address registered on your PSN account does not match the address for your credit card.

    Spoiler:
    It is not currently possible to change your address via the PS4's PSN settings, so you'll need to use the web browser (PS4, PC, or mobile device) to change it via www.SonyEntertainmentNetwork.com.


    E-82000171 - Credit card on file is invalid

    Spoiler:
    Verify that your credit card number and expiration date are valid and up to date.


    E-82000138 - Failed to add funds to wallet using a voucher or PSN card

    Spoiler:
    Verify that redeeming the code will not put your wallet over the $150 limit. If it does, redeem the code at a later date when your balance is lower. If you aren't at the limit and still get this error, please try again later.


    E-82F001F7 - PSN is undergoing maintenance

    Spoiler:
    PSN is undergoing maintenance. Please try again later.



    E-82000113 - Voucher error

    Spoiler:
    The server was unable to verify the voucher. Please try again later.


    E-82000134 - Product voucher region does not match the account's region

    Spoiler:
    This product or content is not available in your account's country/region.


    E-FFFFFFFF - System Internal Error

    Spoiler:
    Update your system software to the latest version.


    E-80411302 - Internal Error

    Spoiler:
    Step 1: Close the application and restart the system. If this happens while in the PS Store, close the store and retry.

    Step 2: If the error occurs again, back up your saved data, and then go to [Settings] > [Initialization] and choose [Initialize PS4].


    E-82000156 - Rate limit exceeded

    Spoiler:
    For security reasons there are limits on how many times and how fast you can enter credit card and voucher code information. Try again later.


    E-82E0001C or E-82E01050 - Access Denied

    Spoiler:
    The user has been banned or suspended.


    E-80F00800 - Downloaded data may be corrupted

    Spoiler:
    Step 1: Delete the content from home screen and re-download the content from the Library.

    Step 2: If the error persists, go to [Settings] > [Initialization] > [Initialize PS4] and try the PS4 initialization.

    Step 3: If the error occurs again there may be an issue with the PS4's hard drive (HDD). If you have previously changed the HDD, use the other HDD.


    Network Server Errors
    Spoiler:

    NP-32091-5 - Trophy data is corrupted.

    Spoiler:
    Step 1: Back up the save data using USB device or PS+ online storage, and then go to [Settings] > [Initialization] > [Initialize PS4] and try the PS4 initialization.
    Step 2: Transfer the saved data back to PS4 and retry the Trophy sync.


    NP-35000-8 - PSN is going under maintenance

    Spoiler:
    PSN is undergoing maintenance. Please try again later.


    NP-31952-0 - Could not connect to the network

    Spoiler:
    Retry the Internet connection test and make sure all of your network settings are correct. It's also possible that the PSN may be be undergoing maintenance.


    NP-34846-5 or NP-32157-8 - Trophy Error

    Spoiler:
    Step 1: Try to manually sync your trophies at [Trophies] > Options > [Sync Trophies with PSN].

    Step 2: Close the application and restart the system.

    Step 3: If the error occurs again, back up your saved data. Delete the user at [Settings] > [Initialization] > [Delete User]. Create a new user and restore the data.

    Step 4: If you've tried the previous three steps, the error still occurs, back up your saved data. Then go to [Settings] > [Initialization] and choose [Initialize PS4].


    Network Library Errors
    Spoiler:

    NW-31484-0 - DNS Server not specified

    Spoiler:
    Restart the PS4 System


    NW-31367-0 - Could not open wireless device

    Spoiler:
    Restart the PS4 System


    NW-31453-6 - Delayed Sever response

    Spoiler:
    Try Internet connection test at [Settings] > [Network] > [Test Internet Connection]. Check that the internet status is valid.


    NW-31172-4 - Connection to server failed

    Spoiler:
    Try Internet connection test at [Settings] > [Network] > [Test Internet Connection]. If you are able to connect, but still get the error, the server is likely busy. Please try again later.


    NW-31201-7 or NW-31194-8 - Could not connect to the network

    Spoiler:
    Step 1: PSN or the game's server may be temporarily unavailable. Please check the status of the game's server via its website. You can check the status of the PSN here.

    Step 2: If the servers are active, run the Internet connection test at [Settings] > [Network] > [Test Internet Connection] and make sure you can connect to the network.

    Step 3:Update your router to the latest firmware. Turn off other devices that are connected to your network to reduce stress. If this does not work, try again later as the server may be experiencing high volume.


    NW-31456-9 or NW-31448-0 - Connection Error

    Spoiler:
    PSN or the game's server may be temporarily unavailable. Please check the status of the game's server via its website.


    NW-31485-1 - Timed Out

    Spoiler:
    Restart the PS4 System


    NW-31162-3 - Undefined Error

    Spoiler:
    Restart the PS4 System


    NW-31200-6 - Failed to update the system software due to connection error

    Spoiler:
    Step 1: If you have access to a PC, follow these instructions to update your system software using a USB device.

    Step 2: If you don't have access to a PC, try Internet connection test at [Settings] > [Network] > [Test Internet Connection] and make sure you can connect to the network.

    Step 3:If you are able to connect, retry updating at [Settings] > [System Software Update].

    Step 4: If you're unable to connect, the network may be experiencing issues. Check the status of PSN. Turn off other devices that are connected to your network to reduce stress and try the update again.



    Software Update Errors
    Spoiler:

    SU-30696-4 or SU-30645-8 - Failed to update the system software. The update file may be corrupted.

    Spoiler:
    If you are updating the system via Internet, go to [Settings] > [System Software Update] and retry update.
    If you are updating via USB storage device, delete the update file on USB and redownload the update file from this page. Then retry updating at [Settings] > [System Software Update]


    SU-34328-0 - An internal error occured

    Spoiler:
    Try again later


    SU-30733-6 - The latest software version is already installed

    Spoiler:
    No action required


    SU-30683-0 - Update via USB storage failed

    Spoiler:
    Step 1: Go to Safe Mode, choose option 「7. Initialize PS4], and follow the onscreen instructions.


    SU-34322-4 - Failed to update the system software. Update has timed out

    Spoiler:
    Updating Via Internet: Go to [Notifications] > [Downloads] and highlight the notification about the system software update. Push the [Options] button and delete the content. Then retry the update by going to [Settings] > [System Software Update]

    Updating Via USB: Retry the update by going to [Settings] > [System Software Update].


    SU-30634-6 or SU-30631-3 - USB error occured while updating the system software.

    Spoiler:
    Step 1: Delete the Update file from the USB storage device

    Step 2: Clear your browser cache and redownload the PUP file. Then retry the system update.

    Step 3: If the error persists, try another USB device.

    Step 4: If the error occurs again there may be an issue with the PS4's hard drive (HDD). If you have previously changed the HDD, use the other HDD.



    Web View Errors

    Spoiler:
    WV-33907-2 - Operation timeout. The specified time-out period was reached according to the conditions.

    Spoiler:
    Connection timed out / connection error while receiving data. Network may not be stable now. Please retry after a while.


    WV-33898-1 - Connection timed out / Can't open web page

    Spoiler:
    Check to make sure the URL you typed is correct. If it is correct and you are unable to connect, please try again later.



    Hope this came in handy, took a few hours to make.

    - Sage of Six Paths
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  3. 01-21-2015, 10:41 PM
    #11
    BigTrain's Avatar
    BigTrain
    Proud Former CM
    BigTrain's Avatar
    BigTrain
    Proud Former CM
    2,144
    Posts
    37,154
    Reputation
    Dec 2013
    NextGenUpdate
    Originally Posted by Nas View Post
    General Errors
    Spoiler:

    Spoiler:
    CE-32889-0 or CE-32928-4 - Download has canceled because the downloading of this content has previously been started and experienced an error.

    Spoiler:
    Step 1: Go to [Notifications] > [Downloads] and check the content is on the list. Delete the content from [Options], and retry downloading the content from the Library.

    Step 2: If you fail downloading the content again, back up the data using USB device or PS+ online storage, and then go to Safe Mode to try 「4.Rebuild Database]. You can find more information on Safe Mode here. After the Rebuild Database is finished, bring back the data and retry your download from the Library.

    Step 3: If the error occurs again, go to [Settings] > [Initialization] > [Initialize PS4] and try the PS4 initialization.


    CE-32883-4 - Internal error

    Spoiler:
    Turn off the PS4 and restart the system.


    CE-33179-3 - Application is not found.

    Spoiler:
    Retry after the installation is completed.
    Installation of Add-Ons fails until the installation of application installation is complete.


    CE-33991-5 - Connection error.

    Spoiler:
    Retry Internet Connection test.


    CE-34788-0 - This update file cannot be used. Connect a USB storage device that contains an update file for re-installation for version 1.50 or later.

    Spoiler:
    Delete the Update file from the USB storage device, and replace it with the update for re-installation.


    CE-34878-0 or CE-36329-3 - An error has occured with an application or system software.

    Spoiler:
    Step 1: Close the application, install the latest system software and game update, and restart the system.

    Step 2: If a PS Camera is connected to the system, remove it and reboot the system, then go to [Settings] > [User] > [Login Settings] and turn "Enable Face Recognition" OFF.

    Step 3: If the error occurs again, back up your saved data, and then go to [Settings] > [Initialization] and choose [Initialize PS4].


    CE-33743-0 or CE-33945-4 - Connection to server failed

    Spoiler:
    The PS4 was unable to connect to the server. Please try again later. Check status of PSN - [Only registered and activated users can see links. ]


    CE-30392-7 or CE-30608-7 - Hardware Error

    Spoiler:
    Your system likely needs to be serviced.


    CE-33992-6 - Internet connection test error

    Spoiler:
    Make sure you are signed in to PSN before you start the connection test. It's also possible that the PSN may be be undergoing maintenance.


    CE-30005-8 - Access to HDD or Blu-Ray failed

    Spoiler:
    Step 1: Eject the disc from the PS4 system, and check that the disc is not dirty or damaged. Then retry.

    Step 2: Back up the data using a USB device or PS+ online storage. Then, delete the application by pressing the Options button and choosing "Delete" from the content area. Reload the data from the USB or online storage.

    Step 3: If the error occurs again, please visit our Contact page to contact SCEA for additional technical support.


    CE-32947-5 - Could not download the file

    Spoiler:
    Step 1: Try the Internet connection test at [Settings] > [Network] > [Test Internet Connection]. Check that the internet status is valid.

    Step 2: Delete the content (if it is shown in content area), and try re-downloading the content from Library.

    Step 3: If the error occurs again, please visit our Contact page to contact SCEA for additional technical support.


    CE-32807-0 - License Error

    Spoiler:
    Step 1: If you have previously activated the system as your Primary PS4, go to [Settings] > [PSN] > [Activate as Your Primary PS4], deactivate, and then reactivate.

    Step 2: Go to [Settings] > [PSN] > [Restore Licenses],and choose the restore option.

    Step 3: If the error occurs again, please try again later.


    CE-34861-2 - Connection to server failed

    Spoiler:
    Step 1: If you have been able to connect to the Internet previously, PSN or the game's server may be temporarily unavailable. Please check the status of the game's server via its website.

    Step 2: If you have this error every time you try to connect to the Internet, check the SSL in your Internet environment and verify that SSL is available.


    CE-33983-6 or CE-33984-7 or CE-33985-8 or CE-33986-9 or CE-33987-0 or CE-33988-1 or CE-33989-2 or CE-33990-4 - Internet Connection test error

    Spoiler:
    Retry the Internet connection test. It's also possible that the PSN may be be undergoing maintenance.


    CE-34224-5 - System internal error

    Spoiler:
    Step 1: Back up your saved data using a USB device or PS+ online storage. Go to [Settings] > [Initialization] > [Initialize PS4] and try the PS4 initialization.

    Step 2: Restore your saved data.

    Step 3: If the error occurs again there may be an issue with the PS4's hard drive (HDD). If you have previously changed the HDD, use the other HDD.


    CE-35463-1 - The disc cannot be played

    Spoiler:
    Step 1: Copied media, CD's, and 3D Blu-Ray movies cannot be played. Please verify that the type of disc you're trying to play is support by the PS4.

    Step 2: Make sure the disc you're trying to play isn't dirty, scratched, or otherwise damaged.


    CE-30784-2 - PS4 failed to detect USB device

    Spoiler:
    Step 1: Verify that the USB device supports USB 2.0 or 3.0.

    Step 2: Ensure the device is properly inserted in the PS4, and then wait one minute before trying to access the device again.

    Step 3: Make sure there are not multiple partitions on the device.

    Step 4: Initialize the device on a PC if possible.


    CE-30012-6 - Internal Error

    Spoiler:
    Step 1: Update the PS4 system with the latest system software.

    Step 2: Clean disc to ensure the disc you're trying to play isn't dirty, scratched, or otherwise damaged.

    Step 3: Restart the PS4 system.


    CE-35230-3 - Network Error. Response speed from DNS server is likely delayed.

    Spoiler:
    Step 1: Go to [Settings] > [Network] > [Set Up Internet Connection] > [Custom] and change the DNS settings.



    External Errors
    Spoiler:

    E-8200002E - The credit card information is not valid

    Spoiler:
    Remove credit card from account, and then re-enter the credit card information.


    E-82000102 - Server returned "Unknown Error"

    Spoiler:
    Try again. If the error happens on PS Store, close the store and retry. If the error persists, exit store and Sign-out and Sign-in to PSN at [Settings] > [PSN].


    E-8200012F - Invalid voucher code

    Spoiler:
    Double check and re-enter the code exactly as written.


    E-8F000001 - Purchased Failed


    Spoiler:
    Purchase the game directly from the PS Store, not from inside the game demo.


    E-82F001F8 or E-800085D1 or E-82E101F6 - Connection to server failed

    Spoiler:
    The PS4 was unable to connect to the server. Please try again later.


    E-82000163 - The home address registered on your PSN account does not match the address for your credit card.

    Spoiler:
    It is not currently possible to change your address via the PS4's PSN settings, so you'll need to use the web browser (PS4, PC, or mobile device) to change it via www.SonyEntertainmentNetwork.com.


    E-82000171 - Credit card on file is invalid

    Spoiler:
    Verify that your credit card number and expiration date are valid and up to date.


    E-82000138 - Failed to add funds to wallet using a voucher or PSN card

    Spoiler:
    Verify that redeeming the code will not put your wallet over the $150 limit. If it does, redeem the code at a later date when your balance is lower. If you aren't at the limit and still get this error, please try again later.


    E-82F001F7 - PSN is undergoing maintenance

    Spoiler:
    PSN is undergoing maintenance. Please try again later.



    E-82000113 - Voucher error

    Spoiler:
    The server was unable to verify the voucher. Please try again later.


    E-82000134 - Product voucher region does not match the account's region

    Spoiler:
    This product or content is not available in your account's country/region.


    E-FFFFFFFF - System Internal Error

    Spoiler:
    Update your system software to the latest version.


    E-80411302 - Internal Error

    Spoiler:
    Step 1: Close the application and restart the system. If this happens while in the PS Store, close the store and retry.

    Step 2: If the error occurs again, back up your saved data, and then go to [Settings] > [Initialization] and choose [Initialize PS4].


    E-82000156 - Rate limit exceeded

    Spoiler:
    For security reasons there are limits on how many times and how fast you can enter credit card and voucher code information. Try again later.


    E-82E0001C or E-82E01050 - Access Denied

    Spoiler:
    The user has been banned or suspended.


    E-80F00800 - Downloaded data may be corrupted

    Spoiler:
    Step 1: Delete the content from home screen and re-download the content from the Library.

    Step 2: If the error persists, go to [Settings] > [Initialization] > [Initialize PS4] and try the PS4 initialization.

    Step 3: If the error occurs again there may be an issue with the PS4's hard drive (HDD). If you have previously changed the HDD, use the other HDD.


    Network Server Errors
    Spoiler:

    NP-32091-5 - Trophy data is corrupted.

    Spoiler:
    Step 1: Back up the save data using USB device or PS+ online storage, and then go to [Settings] > [Initialization] > [Initialize PS4] and try the PS4 initialization.
    Step 2: Transfer the saved data back to PS4 and retry the Trophy sync.


    NP-35000-8 - PSN is going under maintenance

    Spoiler:
    PSN is undergoing maintenance. Please try again later.


    NP-31952-0 - Could not connect to the network

    Spoiler:
    Retry the Internet connection test and make sure all of your network settings are correct. It's also possible that the PSN may be be undergoing maintenance.


    NP-34846-5 or NP-32157-8 - Trophy Error

    Spoiler:
    Step 1: Try to manually sync your trophies at [Trophies] > Options > [Sync Trophies with PSN].

    Step 2: Close the application and restart the system.

    Step 3: If the error occurs again, back up your saved data. Delete the user at [Settings] > [Initialization] > [Delete User]. Create a new user and restore the data.

    Step 4: If you've tried the previous three steps, the error still occurs, back up your saved data. Then go to [Settings] > [Initialization] and choose [Initialize PS4].


    Network Library Errors
    Spoiler:

    NW-31484-0 - DNS Server not specified

    Spoiler:
    Restart the PS4 System


    NW-31367-0 - Could not open wireless device

    Spoiler:
    Restart the PS4 System


    NW-31453-6 - Delayed Sever response

    Spoiler:
    Try Internet connection test at [Settings] > [Network] > [Test Internet Connection]. Check that the internet status is valid.


    NW-31172-4 - Connection to server failed

    Spoiler:
    Try Internet connection test at [Settings] > [Network] > [Test Internet Connection]. If you are able to connect, but still get the error, the server is likely busy. Please try again later.


    NW-31201-7 or NW-31194-8 - Could not connect to the network

    Spoiler:
    Step 1: PSN or the game's server may be temporarily unavailable. Please check the status of the game's server via its website. You can check the status of the PSN here.

    Step 2: If the servers are active, run the Internet connection test at [Settings] > [Network] > [Test Internet Connection] and make sure you can connect to the network.

    Step 3:Update your router to the latest firmware. Turn off other devices that are connected to your network to reduce stress. If this does not work, try again later as the server may be experiencing high volume.


    NW-31456-9 or NW-31448-0 - Connection Error

    Spoiler:
    PSN or the game's server may be temporarily unavailable. Please check the status of the game's server via its website.


    NW-31485-1 - Timed Out

    Spoiler:
    Restart the PS4 System


    NW-31162-3 - Undefined Error

    Spoiler:
    Restart the PS4 System


    NW-31200-6 - Failed to update the system software due to connection error

    Spoiler:
    Step 1: If you have access to a PC, follow these instructions to update your system software using a USB device.

    Step 2: If you don't have access to a PC, try Internet connection test at [Settings] > [Network] > [Test Internet Connection] and make sure you can connect to the network.

    Step 3:If you are able to connect, retry updating at [Settings] > [System Software Update].

    Step 4: If you're unable to connect, the network may be experiencing issues. Check the status of PSN. Turn off other devices that are connected to your network to reduce stress and try the update again.



    Software Update Errors
    Spoiler:

    SU-30696-4 or SU-30645-8 - Failed to update the system software. The update file may be corrupted.

    Spoiler:
    If you are updating the system via Internet, go to [Settings] > [System Software Update] and retry update.
    If you are updating via USB storage device, delete the update file on USB and redownload the update file from this page. Then retry updating at [Settings] > [System Software Update]


    SU-34328-0 - An internal error occured

    Spoiler:
    Try again later


    SU-30733-6 - The latest software version is already installed

    Spoiler:
    No action required


    SU-30683-0 - Update via USB storage failed

    Spoiler:
    Step 1: Go to Safe Mode, choose option 「7. Initialize PS4], and follow the onscreen instructions.


    SU-34322-4 - Failed to update the system software. Update has timed out

    Spoiler:
    Updating Via Internet: Go to [Notifications] > [Downloads] and highlight the notification about the system software update. Push the [Options] button and delete the content. Then retry the update by going to [Settings] > [System Software Update]

    Updating Via USB: Retry the update by going to [Settings] > [System Software Update].


    SU-30634-6 or SU-30631-3 - USB error occured while updating the system software.

    Spoiler:
    Step 1: Delete the Update file from the USB storage device

    Step 2: Clear your browser cache and redownload the PUP file. Then retry the system update.

    Step 3: If the error persists, try another USB device.

    Step 4: If the error occurs again there may be an issue with the PS4's hard drive (HDD). If you have previously changed the HDD, use the other HDD.



    Web View Errors

    Spoiler:
    WV-33907-2 - Operation timeout. The specified time-out period was reached according to the conditions.

    Spoiler:
    Connection timed out / connection error while receiving data. Network may not be stable now. Please retry after a while.


    WV-33898-1 - Connection timed out / Can't open web page

    Spoiler:
    Check to make sure the URL you typed is correct. If it is correct and you are unable to connect, please try again later.



    Hope this came in handy, took a few hours to make.

    - Sage of Six Paths
    Nice job Nat!
  4. 03-05-2015, 06:41 AM
    #12
    Andre140's Avatar
    Andre140
    Haxor!
    Andre140's Avatar
    Andre140
    Haxor!
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    NextGenUpdate
    thanks!!
  5. 03-14-2015, 02:49 AM
    #13
    Chris's Avatar
    Chris
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    Chris
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    NextGenUpdate
    Originally Posted by Andre140 View Post
    thanks!!
    No problem buddy.
  6. 05-09-2015, 04:54 AM
    #14
    Elduder's Avatar
    Elduder
    Brute
    Elduder's Avatar
    Elduder
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    NextGenUpdate
    Many thanks for this, very handy.
  7. 05-22-2015, 11:38 AM
    #15
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    NextGenUpdate
    merci
  8. 06-03-2015, 07:49 PM
    #16
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    NextGenUpdate
    OMG thank you for this, beats searching google blindly!
  9. 06-06-2015, 03:36 PM
    #17
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    NextGenUpdate
    good thread, now i don't need to spend 2 hours searching for the error, thank u!
  10. 07-08-2015, 04:37 PM
    #18
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    NextGenUpdate
    nice work
  11. 10-16-2015, 11:00 AM
    #19
    Triton Bloom's Avatar
    Triton Bloom
    Save Point
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    NextGenUpdate
    This is good info.
  12. 10-24-2015, 07:19 AM
    #20
    jJarrad's Avatar
    jJarrad
    Do a barrel roll!
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    jJarrad
    Do a barrel roll!
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    NextGenUpdate
    I have been getting (WS-37337-3) This week

    thats because i was a bad boy and my account is temporally suspended

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