So I covered this method back in December on my YouTube channel, haven't been on NGU lately but I'm gonna be more active.
The Steps
1. Firstly you want to go ahead and request a forgot password email
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2. Copy the link in your email
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3. Paste that link into notepad or similar so that you can copy bits out of it
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4. Locate and copy your token... look at the URL and find
token=XXXXXXXXXXXXXXXXXXX&request where the XXXXXX line of letters and numbers is your token
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5. Now you have your token, paste it somewhere, now copy this new URL and paste it down:
https://account.sonyentertainmentnetwork.com/security/validate-password-reset-token!input.action?token=*YOUR TOKEN HERE*&request_locale=en_GB&service-entity=PSN
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6. Now you want to remove the
*YOUR TOKEN HERE* and paste in your token after the
token= on the new URL.
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7. Now with your new URL, enter that into your browser
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If all done correctly, you should now see a new password screen where you can enter a new password!
If you have some issues, like errors, then redo the steps and make sure you copying and pasting your token in correctly, also if you take way too long, your token may expire and you need to request a new token via requesting a forgot password email.
If you still need help, reply here on the thread or even PM me
[video]
https://youtu.be/DRd-r2AmFb8[/video]