Originally posted by Akuneum
I did not mess up your account, I modded it as you requested me and did exactly what you wanted in it.
The transferring thing is not fully my mistake, It's right that I've said it's my mistake but I was being nice to you. You had responsibility and you having your socialclub account linked during the recovery doesn't make it fully my fault.
I offered you a new recovery which I don't have to do at all and could've just deleted you as soon as I've done the recovery but I tried to make you happy just like my other customers (Look on thread for vouches)
You asking for a refund even that it's stated in the tos "No refunds, Unless I'm unable to do your account" is a proof of your non-responsibility.
Looking to hear from a staff member.
You admitted that you should've warn me of this risk beforehand, therefore you knew my account is messed up.
Proof here:
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You did not complete the character transfer as requested.
Whose fault is it then? certainly not mine cause you said "but it's my fault as i did not give warning about this"
Yet again, how would i know it would've been my responsibility when you edited your warning in your thread today. You left the account unusable, and you were the one working on the account, therefore it was in your hands.
You offered a new account to mod, i refused, cause i specifically wanted my friends main account modded, not any other.
You could've deleted me, but i couldn't care less cause i was going to bring this to justice no matter what.
And that would've represent a bad quality of service.
Your ToS is not effective to be use as a statement here because you failed to character transfer, which left the account not being able to play online and unusable.