ok, apparently uk users cant use this option....however they have a phone/email
EDIT 2:if you are struggling add me on skype and ill assist you...fluffythenutsack (DRH)
EDIT 3:Added a picture of a sample conversation
YOU DO NOT HAVE TO DO THIS METHOD IF YOU HAVE NOT GONE HERE
Ok, this is how to deactivate all systems without having to wait that 6month period that is required, or trying to get everyone to deactivate your account and they wont do it.
HERE IS THE TIME THAT THEY ARE OPEN:
ok all you do is go to PlayStation support -PlayStation® Knowledge Center | Ask a Question
ok now you fill out the information as following:
once you have filled this info out (if your on during business hours), a pop-up should show and you need to hit "accept" then there will be additional info that you need:
once the info is filled in scroll down and hit "SUBMIT"
You will then have to wait a few seconds while the find you an agent.
-Here is a sample conversation:
I have done this three times now so i can confirm that works but i have gotten a lady once that wouldnt do it for me so i just re-did it and it worked.
If you can, please post a picture of your conversation/or pm me so i can post it in my thread for other people to see.