Originally posted by Jingle
Have you tried a new usb? I know you said you purchased a new controller but didn’t say anything about the cable. Have you tried connecting a controller to your laptop or pc using the same cable? Should also try a different USB port or other usb devices to see if your PS4 reconigzes those.
When you turn the controllers on do they blink or just stay the same as if they were off?
Edited your comment dont forget to Quote the user next time