Post: My Enqiry About Hacked UT FIFA 12
Options
10-26-2011, 09:28 AM
#1
K-Snody
Loading... ████████] 99%
So this is what i sent to them...
- Hi ive been rescently been playing fifa 12 on ultimate team.
i have spent over 1000 microsoft points on this which is over £10.
i came home from college today to find that all my team has gone and my money.
ive restarted my xbox 360 numerous times and still have not got any joy.
i was hoping you could get my players back or refund the money please.
i am really annoyed at this.
i had around 30,000 coins and the following players:
david villa
luca modric
cisse
cambiasso
samuel
xavi
hamsik
elia
nasri
krasic
eto'
neymar and some other i cant remember
And Heres What I Recieved...
- Dear Kyle,
Thank you for contacting Electronic Arts.
I sincerely apologise for the inconvenience caused to you. Please be informed that the FIFA Studio are working to resolve FUT teams/coins disappearing issue. We do not have an ETA for these to be resolved. Please provide us the following additional information:
FUT 12 Team Name
Gamertag/PSN ID
Your EA(email) account
Console
Coins Lost
Player lost
Did you change Gamertag/PSN ID ?
Did you recently Contact CS for any kind of transfer?
Date team was intact
Date team was lost
Did you update your System?
Please change your password by the link [url]www.profile.ea.com[/url]
We will send this information up to our studio who is currently investigating the matter.
We look forward to your reply.
If there is anything else we may do to assist you please let us know.
Best Regards,
Akhilesh
Electronic Arts – World Wide Customer Experience
- Hi ive been rescently been playing fifa 12 on ultimate team.
i have spent over 1000 microsoft points on this which is over £10.
i came home from college today to find that all my team has gone and my money.
ive restarted my xbox 360 numerous times and still have not got any joy.
i was hoping you could get my players back or refund the money please.
i am really annoyed at this.
i had around 30,000 coins and the following players:
david villa
luca modric
cisse
cambiasso
samuel
xavi
hamsik
elia
nasri
krasic
eto'
neymar and some other i cant remember
And Heres What I Recieved...
- Dear Kyle,
Thank you for contacting Electronic Arts.
I sincerely apologise for the inconvenience caused to you. Please be informed that the FIFA Studio are working to resolve FUT teams/coins disappearing issue. We do not have an ETA for these to be resolved. Please provide us the following additional information:
FUT 12 Team Name
Gamertag/PSN ID
Your EA(email) account
Console
Coins Lost
Player lost
Did you change Gamertag/PSN ID ?
Did you recently Contact CS for any kind of transfer?
Date team was intact
Date team was lost
Did you update your System?
Please change your password by the link [url]www.profile.ea.com[/url]
We will send this information up to our studio who is currently investigating the matter.
We look forward to your reply.
If there is anything else we may do to assist you please let us know.
Best Regards,
Akhilesh
Electronic Arts – World Wide Customer Experience
10-26-2011, 09:32 AM
#2
UKSIDNUS
Climbing up the ladder
did you give your details to anybody or follow a link to any ea website
Originally posted by Snody
So this is what i sent to them...
- Hi ive been rescently been playing fifa 12 on ultimate team.
i have spent over 1000 microsoft points on this which is over £10.
i came home from college today to find that all my team has gone and my money.
ive restarted my xbox 360 numerous times and still have not got any joy.
i was hoping you could get my players back or refund the money please.
i am really annoyed at this.
i had around 30,000 coins and the following players:
david villa
luca modric
cisse
cambiasso
samuel
xavi
hamsik
elia
nasri
krasic
eto'
neymar and some other i cant remember
And Heres What I Recieved...
- Dear Kyle,
Thank you for contacting Electronic Arts.
I sincerely apologise for the inconvenience caused to you. Please be informed that the FIFA Studio are working to resolve FUT teams/coins disappearing issue. We do not have an ETA for these to be resolved. Please provide us the following additional information:
FUT 12 Team Name
Gamertag/PSN ID
Your EA(email) account
Console
Coins Lost
Player lost
Did you change Gamertag/PSN ID ?
Did you recently Contact CS for any kind of transfer?
Date team was intact
Date team was lost
Did you update your System?
Please change your password by the link [url]www.profile.ea.com[/url]
We will send this information up to our studio who is currently investigating the matter.
We look forward to your reply.
If there is anything else we may do to assist you please let us know.
Best Regards,
Akhilesh
Electronic Arts – World Wide Customer Experience
- Hi ive been rescently been playing fifa 12 on ultimate team.
i have spent over 1000 microsoft points on this which is over £10.
i came home from college today to find that all my team has gone and my money.
ive restarted my xbox 360 numerous times and still have not got any joy.
i was hoping you could get my players back or refund the money please.
i am really annoyed at this.
i had around 30,000 coins and the following players:
david villa
luca modric
cisse
cambiasso
samuel
xavi
hamsik
elia
nasri
krasic
eto'
neymar and some other i cant remember
And Heres What I Recieved...
- Dear Kyle,
Thank you for contacting Electronic Arts.
I sincerely apologise for the inconvenience caused to you. Please be informed that the FIFA Studio are working to resolve FUT teams/coins disappearing issue. We do not have an ETA for these to be resolved. Please provide us the following additional information:
FUT 12 Team Name
Gamertag/PSN ID
Your EA(email) account
Console
Coins Lost
Player lost
Did you change Gamertag/PSN ID ?
Did you recently Contact CS for any kind of transfer?
Date team was intact
Date team was lost
Did you update your System?
Please change your password by the link [url]www.profile.ea.com[/url]
We will send this information up to our studio who is currently investigating the matter.
We look forward to your reply.
If there is anything else we may do to assist you please let us know.
Best Regards,
Akhilesh
Electronic Arts – World Wide Customer Experience
10-27-2011, 07:15 PM
#4
xMo
League Champion
Originally posted by Snody
So this is what i sent to them...
- Hi ive been rescently been playing fifa 12 on ultimate team.
i have spent over 1000 microsoft points on this which is over £10.
i came home from college today to find that all my team has gone and my money.
ive restarted my xbox 360 numerous times and still have not got any joy.
i was hoping you could get my players back or refund the money please.
i am really annoyed at this.
i had around 30,000 coins and the following players:
david villa
luca modric
cisse
cambiasso
samuel
xavi
hamsik
elia
nasri
krasic
eto'
neymar and some other i cant remember
And Heres What I Recieved...
- Dear Kyle,
Thank you for contacting Electronic Arts.
I sincerely apologise for the inconvenience caused to you. Please be informed that the FIFA Studio are working to resolve FUT teams/coins disappearing issue. We do not have an ETA for these to be resolved. Please provide us the following additional information:
FUT 12 Team Name
Gamertag/PSN ID
Your EA(email) account
Console
Coins Lost
Player lost
Did you change Gamertag/PSN ID ?
Did you recently Contact CS for any kind of transfer?
Date team was intact
Date team was lost
Did you update your System?
Please change your password by the link [url]www.profile.ea.com[/url]
We will send this information up to our studio who is currently investigating the matter.
We look forward to your reply.
If there is anything else we may do to assist you please let us know.
Best Regards,
Akhilesh
Electronic Arts – World Wide Customer Experience
- Hi ive been rescently been playing fifa 12 on ultimate team.
i have spent over 1000 microsoft points on this which is over £10.
i came home from college today to find that all my team has gone and my money.
ive restarted my xbox 360 numerous times and still have not got any joy.
i was hoping you could get my players back or refund the money please.
i am really annoyed at this.
i had around 30,000 coins and the following players:
david villa
luca modric
cisse
cambiasso
samuel
xavi
hamsik
elia
nasri
krasic
eto'
neymar and some other i cant remember
And Heres What I Recieved...
- Dear Kyle,
Thank you for contacting Electronic Arts.
I sincerely apologise for the inconvenience caused to you. Please be informed that the FIFA Studio are working to resolve FUT teams/coins disappearing issue. We do not have an ETA for these to be resolved. Please provide us the following additional information:
FUT 12 Team Name
Gamertag/PSN ID
Your EA(email) account
Console
Coins Lost
Player lost
Did you change Gamertag/PSN ID ?
Did you recently Contact CS for any kind of transfer?
Date team was intact
Date team was lost
Did you update your System?
Please change your password by the link [url]www.profile.ea.com[/url]
We will send this information up to our studio who is currently investigating the matter.
We look forward to your reply.
If there is anything else we may do to assist you please let us know.
Best Regards,
Akhilesh
Electronic Arts – World Wide Customer Experience
did they reply to you? again?
Copyright © 2024, NextGenUpdate.
All Rights Reserved.
