I bought the digital download of xploder ultimate edition for ps3 fully registered. Laptop breaks so I save up and buy a new one. I try to get my key resent to me so I can re register but their site re-download link does nothing and their customer support is non existent. I have been waiting ages and have gotten no reply from support ticket or e-mail. I refuse to re buy it as I only had it for a few months.

Is there any alternative out there that has better support and does everything xploder does. I don't mind spend money on it as long as I get my money worth.

Best alternatives are Bruteforce Save data by Aldo You must login or register to view this content. Now with Game Genie Cheats support Or from what I heard this is more user friendly is Kg Save resigner You must login or register to view this content.
They are all free but the closest to Xploder I've seen is Bruteforce in my opinion.

Trying using Bruteforce before. I could get the cheat part to work at all tried loads of different tutorials. But for assigning saves it was fine. Think I might just go with that one. Is the actual Game Genie worth getting ?

Depends if you play games a lot and like that extra boast Quite like gameshark back in the days but to me nha I wouldn't waste money getting GameGenie and bad part about it they only work for the region you buy it for Ex. NA or EU. They updated a-lot on Brute force so the GameGenie function should work with most game provided and they have a update database function now too.