Originally posted by MrBliss
Hello!
I'm having troubles with my PS4! I'm using a wireless connection, wired is unavailable! This problem has been going on for 2 weeks now.
At first, it was a DNS error, and then it turned into an IP Address error, but I've fixed both of those, DNS by setting one manually, and IP by giving my PS4 a static IP! But now, it struggles to receive internet connection! I get the error code ( CE-33991-5 ) when running the internet connection test! I can't sign into Playstation, I also can't change my internet settings through connecting directly to my router, i have to key in the information manually (entering the router name and password manually instead of searching and selecting the router). If I select the router from the list, it gives me this error "Cannot connect within the time limit"
I've also tried other "fixes" I've read online.
These include:
- Rebuilding the database
- Signing in and out of Playstation
- Switching off my router and PS4
- Changing my router's channel it broadcasts through
I don't know what to do! I will be emailing Sony as well, as well as their "live chat" but the timings are terrible for me. Do you think it's the Ps4? I certainly hope not.
Therefore, I'm posting my problem here in case any fellow NGUers can help me, or have faced similar problems!
Cheers,
MrBliss_.
Change your DNS settings to those of google 8.8.8.8 BUT Do not use it as primary! As you Internet connection will loose speed and bandwidth.
As your Primary DNS use your ISP provided or default one, mine is something like 190.62..... and as your secondary use the one provided by Google, 8.8.8.8