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I bought xploder ultimate edition and if I want to start it it says that I have to update it. After I updated it I have to enter my key, then it says that this key was used on a other pc or the key belongs to antoher account (thats true because I reinstalled my pc). So it says I have to re-resign (I think they mean re-login, because if I click there I have to re-login) so I did that. So I have to enter my key again after I "re-resigned" so I also did that. Now I get the same error or "this key is invalid". I wrote to the support but I got no answer.

Do I have to buy a new key? I just want to resign my savegames and I don´t want to use some of this new features or something like that.

I hope someone can help me.

sorry for your loss.

xploder support is the lamest thing ever.

i cant help you. just wanna say that. sorry. too bad NGU have partnership with them.

yea becuase of that wonderful partnership I thought I ask here to get some help but well ... .

Hope the super fast support reactivates my key before christmas.