Post: Turtle Beach FAQ
09-02-2010, 02:38 AM #1
PULS3
< ^ > < ^ >
(adsbygoogle = window.adsbygoogle || []).push({}); Lots of people have been asking why there Turtle Beach headsets have/haven't been doing a certain thing, if you need help or want to help others then look here. If you can't find a answer to your problem below then ask and hopefully somebody will know how to resolve it.

X1
Please Thank as I put a lot of time into this.
[multipage=Buzzing sound]

It seems that the Microsoft play 'n charge controller charger emits an
electromagnetic field that may interfere with your Turtle Beach headset,
causing a continuous buzzing sound.

SOLUTIONS:
1) Please charge your controller while playing with the speaker
system and not the headset. Then when you want to play with
the X1 headset, you can disconnect the Play & Charge Kit and
use the controller without it. That way you can keep your
controller charged and use your headphones when you need to.

2) Instead of plugging your headphones USB plug into the front
of the Xbox, you can use an AC to USB converter instead.
That would allow the headset to get its power from a different
circuit than your battery charger, which should remove the
problem.


NOTE: A buzzing sound can also be caused by a Ground Loop.

----------

[multipage=Chat / Talkback issues]
:

Chat problems (such as intermittent connection, static, etc.) can be caused not only by the Talkback Cable, but also by the Microsoft Xbox 360 Controller, that may have a loose jack from usage.
With a new Controller (i.e. one that has not been used a lot) the talkback Cable or the Puck plug will fit snugly inside the controller jack, so it takes a hard tug to pull it out of the socket.

With an older controller (i.e. one that has had the plug removed and inserted a lot of times) the jack might have a wider opening, so the talkback cable plug slides in and out easily and makes a poor connection.
If you have this type of older controller, please try a different controller to get a better connection on the jack.

To find out if the issue is with the Xbox Controller jack, simply press your thumb on the Plug against the Controller Jack to stabilize the connection. If this takes care of the issue, then you would need to replace your Xbox Controller.

----------

[multipage=Chat Sounds 'Robotic':]

The online chat is actually sent through XBL / PSN Servers over the Internet. The audio is data compressed and may not be of very high sound quality. This will depend on your location, local Internet traffic, etc.

You may find that chat channel voices coming over the headphones sound "like robots" or "computery." You are hearing the chat channel with full high-fidelity reproduction, possibly for the first time - and yes it does sound a bit "digital." This is normal for the Xbox and Xbox 360.

The reason is that the voice channel is transmitted at a very low bitrate/sampling rate, sort of like a heavily-compressed MP3. There is not much bandwidth available for chat transmission and reception, so the sound quality has to be compromised a bit. Again, this is normal for the Xbox and not a problem with the operation of the Turtle Beach microphone or headphones.

----------

[multipage=Echo in a game chat or in a party]

Echoing may be caused by the following:

1) Ineffective contact between chat connections: A plug that isn't pushed all the way in, or gunk/dirt on the plug.

2) Poor connection to the Xbox Controller due to a loose jack on the Controller side.

3) High latency ("lag") on your internet connection. If this is the case, echoing may come and go depending on how much bandwidth is being used in your area.

4) If the Xbox Controller is set to: "Play through Both" or "Play through headset and speakers". Make sure it is set to: "Play through headset"

Read these links for more advice:
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----------



----------

Originally posted by another user
[multipage=Ground Loops]


If you notice a low frequency hum noise (Buzz) coming through your speakers
it is most likely a "Ground Loop". To correct the problem:

If there is any three prong AC Cable in the chain, lift the ground pin on the AC cord with a 2 prong adapter.
They are available for about $1.00 in any electronics or hardware store.
If this does not help, it is probably another cable that has failed and should be replaced.

Lifting the ground pin on the AC cable is suggested only as a way to find the source of the hum problem. If the hum goes away when the AC ground is lifted, it indicates that you have a ground loop between the Turtle Beach product and the video / audio / TV equipment into which it is plugged in.
You should find the source of that ground loop, correct it, and then reconnect the ground on the power cord. Wse lifting the ground permanently, as it is contrary to the UL certification on the device.

Here is how to break ground loops:
Radio Shack ground loop isolator
You must login or register to view this content.

Read more about ground loops at:
You must login or register to view this content.

[multipage=Conclusion]

Hope this tips help you fix your turtle beaches.Thanks for reading.
Last edited by PULS3 ; 09-07-2010 at 11:02 PM.

The following 4 users say thank you to PULS3 for this useful post:

NeedaLifeSoon, ski900, teeth08, UnReal_NiTRoUS
09-03-2010, 03:36 AM #11
Imo, if your hearing "echos" while wearing your TB's i would return them. P21's/Px21's have no echo at all, I've owned both models & have never experienced that even when i'm "lagging".


Nice guide though =D
09-03-2010, 04:51 AM #12
coltsfan360
Climbing up the ladder
Thinking about getting a turtle beach Smile
09-03-2010, 06:15 AM #13
loki250
Little One
Okay guys this is unrelated to the topic but i can't seem to find/too lazy to find where the "how to plug in your headsets to your ps3 topic" Happy
09-03-2010, 08:57 AM #14
gothikwon01
I defeated!
I owned a set of px21's for my ps3, for about 2 months, at first i loved them, than all my friends got them, and one of them the right ear phone didnt work out of the box with his, so he had to return it and get a new pair.

Now when the game got really intense with explosions the sound would just go out, and i couldnt use the barrett, since it would literally pop the right ear phone on and off, than one day i put them on, and nothing out of the right ear, zero. so after reading up on the problem, (which is a known problem with the px21's) i decided to cut my losses and upgrade.

So i bought tritton ax720's. now i dont want to post about them, or ruin your thread, im just saying from my experience look carefully into your choice of buying a set of the px21's and if you do, keep your reciept.

The following user thanked gothikwon01 for this useful post:

ski900
09-07-2010, 11:01 PM #15
PULS3
< ^ > < ^ >
Originally posted by Peaches
gjklwevjkogm njk



Please dont post useless stuff.
09-08-2010, 03:03 AM #16
Just bought the PX21 well worth the money
09-08-2010, 10:55 PM #17
im thinking on getting them for gamebattles so i can hear foot steps
09-09-2010, 06:23 AM #18
gothikwon01
I defeated!
Originally posted by lilplaya202 View Post
im thinking on getting them for gamebattles so i can hear foot steps


if your playing GB than 99% of the players wear ninja, its common sense, and yeah you can hear ninja footsteps, buts barely, and barely when its complete quiet.
09-09-2010, 03:42 PM #19
mitchlawson2009
Bounty hunter
Originally posted by PULS3 View Post
Lots of people have been asking why there Turtle Beach headsets have/haven't been doing a certain thing, if you need help or want to help others then look here. If you can't find a answer to your problem below then ask and hopefully somebody will know how to resolve it.

X1
Please Thank as I put a lot of time into this.
[multipage=Buzzing sound]

It seems that the Microsoft play 'n charge controller charger emits an
electromagnetic field that may interfere with your Turtle Beach headset,
causing a continuous buzzing sound.

SOLUTIONS:
1) Please charge your controller while playing with the speaker
system and not the headset. Then when you want to play with
the X1 headset, you can disconnect the Play & Charge Kit and
use the controller without it. That way you can keep your
controller charged and use your headphones when you need to.

2) Instead of plugging your headphones USB plug into the front
of the Xbox, you can use an AC to USB converter instead.
That would allow the headset to get its power from a different
circuit than your battery charger, which should remove the
problem.


NOTE: A buzzing sound can also be caused by a Ground Loop.

----------

[multipage=Chat / Talkback issues]
:

Chat problems (such as intermittent connection, static, etc.) can be caused not only by the Talkback Cable, but also by the Microsoft Xbox 360 Controller, that may have a loose jack from usage.
With a new Controller (i.e. one that has not been used a lot) the talkback Cable or the Puck plug will fit snugly inside the controller jack, so it takes a hard tug to pull it out of the socket.

With an older controller (i.e. one that has had the plug removed and inserted a lot of times) the jack might have a wider opening, so the talkback cable plug slides in and out easily and makes a poor connection.
If you have this type of older controller, please try a different controller to get a better connection on the jack.

To find out if the issue is with the Xbox Controller jack, simply press your thumb on the Plug against the Controller Jack to stabilize the connection. If this takes care of the issue, then you would need to replace your Xbox Controller.

----------

[multipage=Chat Sounds 'Robotic':]

The online chat is actually sent through XBL / PSN Servers over the Internet. The audio is data compressed and may not be of very high sound quality. This will depend on your location, local Internet traffic, etc.

You may find that chat channel voices coming over the headphones sound "like robots" or "computery." You are hearing the chat channel with full high-fidelity reproduction, possibly for the first time - and yes it does sound a bit "digital." This is normal for the Xbox and Xbox 360.

The reason is that the voice channel is transmitted at a very low bitrate/sampling rate, sort of like a heavily-compressed MP3. There is not much bandwidth available for chat transmission and reception, so the sound quality has to be compromised a bit. Again, this is normal for the Xbox and not a problem with the operation of the Turtle Beach microphone or headphones.

----------

[multipage=Echo in a game chat or in a party]

Echoing may be caused by the following:

1) Ineffective contact between chat connections: A plug that isn't pushed all the way in, or gunk/dirt on the plug.

2) Poor connection to the Xbox Controller due to a loose jack on the Controller side.

3) High latency ("lag") on your internet connection. If this is the case, echoing may come and go depending on how much bandwidth is being used in your area.

4) If the Xbox Controller is set to: "Play through Both" or "Play through headset and speakers". Make sure it is set to: "Play through headset"

Read these links for more advice:
You must login or register to view this content.

You must login or register to view this content.

You must login or register to view this content.

----------



----------



If you notice a low frequency hum noise (Buzz) coming through your speakers
it is most likely a "Ground Loop". To correct the problem:

If there is any three prong AC Cable in the chain, lift the ground pin on the AC cord with a 2 prong adapter.
They are available for about $1.00 in any electronics or hardware store.
If this does not help, it is probably another cable that has failed and should be replaced.

Lifting the ground pin on the AC cable is suggested only as a way to find the source of the hum problem. If the hum goes away when the AC ground is lifted, it indicates that you have a ground loop between the Turtle Beach product and the video / audio / TV equipment into which it is plugged in.
You should find the source of that ground loop, correct it, and then reconnect the ground on the power cord. Wse lifting the ground permanently, as it is contrary to the UL certification on the device.

Here is how to break ground loops:
Radio Shack ground loop isolator
You must login or register to view this content.

Read more about ground loops at:
You must login or register to view this content.

[multipage=Conclusion]

Hope this tips help you fix your turtle beaches.Thanks for reading.


i like astro a40's me

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