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ok so i recently sent a message to ea support team saying:
i have recently purchased a copy of fifa 11 for the ps3 and weni tried to go online it qasked for the code i typed it in and it said that the code was used an that i should use the 11 free trial i have now used the free trial and cannot play online is there any way you can reset the code or put it on my account if you can reset pls wright back if you can add to my account add the code to [EMAIL="tris*********@hotmail.co.uk"]tris*********@hotmail.co.uk[/EMAIL] if you need any proof message me
then they sent me a message about a day later saying:
Hello,
Thank you for contacting Electronic Arts.
I apologize for the inconvenience. I have made an one time exception for you. Please use this new unused code given below to access your game.
Here is your "FIFA 11" Online Pass code: "****-****-****".
Please redeem this code and enjoy the game. Please be informed this code can only be redeemed if your PSN ID belongs to UK region. If you have a different region PSN ID, please make a new PSN ID of UK region and redeem the game code.
I hope this helps. If you have any additional questions please let us know.
Regards,
Samuel
EA Support Centre, UK and Ireland
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